About the role

The UCL School of Management’s team of Receptionist and Facilities Administrators will provide both a reception and facilities management service at Level 38 and Level 50 of 1 Canada Square and administrative support to School staff. In addition to ensuring a professional and welcoming front of house service to students, staff and visitors, they will be responsible for managing facilities issues, monitoring room bookings, supporting the Executive Assistants and logistical support for events.

About you

The successful candidate will need to demonstrate the following criteria:

• Good general education to at least A-level standard or equivalent professional experience
• Demonstrable experience of providing excellent customer service
• Proven experience of providing effective facilities and administrative support in a complex organization
• Experience of processing invoices and expenses using HE financial systems
• Computer literacy and familiarity with the Microsoft suite of software to intermediate level in Word, Excel, Email, Outlook, and the internet
• Good interpersonal skills which enable the post holder to communicate tactfully and assertively with others, both orally and in writing

What we offer

As well as the exciting opportunities this role presents, we also offer great benefits some of which are listed below:

• 41 Days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian, and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

We will consider applications to work on a part-time, flexible and job share basis wherever possible.

For further information and to apply, please click here.