Date
UCL School of Management is delighted to welcome Torbjorn Netland ETH Zurich, to host a research seminar discussing: On Empirical Operations Management, Field Experiments, and Relevance .
Abstract:
“Life is like a box of chocolates. You never know what you’re gonna get.” I am borrowing this line from Forrest Gump for my talk at UCL, which will highlight empirical operations management research at the Chair of Production and Operations Management at ETH Zurich. I want to illustrate how we design field experiments from relevant management questions, try to carry them through as best as we can, and seek to publish the outcomes in top OM journals – while also impacting and improving practice. This talk draws some examples from the following projects:
Fiedler, J. & Netland, T. Effects of augmenting technologies on cognitive disposition and work task performance: A field experiment with exoskeletons. Working paper, ETH Zurich
Senoner, J., Schallmoser, S., Kratzwald, B., Feuerriegel, S., & Netland, T. (2024). Explainable AI improves task performance in human–AI collaboration. Scientific reports, 14(1), 31150.
Kwasnitschka, D., Franke, H., & Netland, T. (2024). Effects of feedback in manufacturing: A field experiment using smartwatch technology. Journal of Operations Management, 70(6), 933-956.
Senoner, J., Netland, T., & Feuerriegel, S. (2022). Using explainable artificial intelligence to improve process quality: evidence from semiconductor manufacturing. Management Science, 68(8), 5704-5723.
Maghazei, O., Lewis, M. A., & Netland, T. (2022). Emerging technologies and the use case: A multi‐year study of drone adoption. Journal of Operations Management, 68(6-7), 560-591. Jack Meredith Best Paper Award