About us
The UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.
The research undertaken at the UCL School of Management has been rated as ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management.
The School is home to over 2,000 students, with more than 55% from outside the UK. The School’s faculty members also come from all over the world, with PhDs from Harvard, MIT, Stanford, Columbia, UCLA, Northwestern, Cornell, Duke, Cambridge, and London Business School, among others.
The UCL School of Management takes full advantage of being part of a world-leading university through its interdisciplinary outlook and builds on close collaborations in both research and education with other UCL departments, including computer science, engineering, economics, psychology, public policy, statistics, and medical sciences.
About the role
Under the overall direction of the Academic Planning Coordinator, but under daily supervision by a Programme Administrator, the post holder will provide comprehensive support for teaching and learning activities covering the full student lifecycle, including applicant and current student queries, module enrolment, attendance and engagement monitoring, assessment and examination administration, ensuring effective procedures are documented and implemented. This post will assist in achieving a high-quality and timely service to current and prospective students and staff relating to the designated modules/programmes and beyond, including supporting committees and quality assurance processes.
The role will also coordinate study materials for all School of Management programmes, and will provide specialist administration for student module feedback processes. In addition, this role will be involved with academic and quality support processes, including short qualification administration, timetabling and room bookings, ensuring effective procedures are developed and documented.
This role meets the eligibility requirements for a skilled worker certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL welcomes applications from international applicants who require a visa.
This role is eligible for hybrid working with a minimum of 40% on-site.
This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teachi… for more information.
If you have any queries about the role, please contact mgmt-hrsom@ucl.ac.uk.
If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact mgmt-hrsom@ucl.ac.uk.
The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more.
About you
The successful candidate will need to demonstrate the following criteria:
• Minimum of 5 GCSEs at Grade C or above (Including Mathematics and English Language) or equivalent, or having acquired relevant experience.
• Experience of administration in higher/further education or a teaching and learning environment
• Familiarity with online learning environments.
• Excellent communication skills (written and spoken), including the ability to deal pleasantly and effectively with a wide range of people in a teaching and learning context
• Computer literate, including Word, Excel, Outlook, shared online documents, video conferencing systems, email, and internet
Please see the attached job description and person specification for full details. Please also read the attached Candidate Guidance document. When completing your supporting statement, please tell us, using examples, how you meet the essential criteria listed in the job description.
What we offer
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and, for our Grade 9 and 10 roles, women.